Frequently asked questions
Straight answers about FairAsk, the free tools, and Pro.
Is it really free?
Yes. The QR card and the message writer are free and need no sign-up. Pro plans ($19 a month or $190 a year) are coming later and are not for sale yet.
Do you send texts for me?
No. When you tap the button, your own texting app or email opens with the message filled in. You press send. That's why there are no texting fees.
Do you store my customers' numbers?
Not in the free tools. Everything happens in your browser and nothing is sent to us. Pro will save a customer list for you, and you'll be able to delete it anytime.
Can I ask only my happy customers?
No, and we won't help with that. Google doesn't allow asking only happy customers (it's called review gating), and it doesn't allow gifts or discounts for reviews. We help you ask everyone the same way.
Will this get me 5-star reviews?
We can't promise that, and no honest tool can. Asking more customers usually means more reviews. Doing great work is what makes them good.
Where do I find my Google review link?
Sign in to your Google Business Profile, choose "Ask for reviews", and copy the link. It often starts with https://g.page/r/.
Is this for healthcare businesses?
No. Health businesses have extra privacy rules, so this tool isn't for them.
Is this made by Google?
No. It's an independent tool. Google is a trademark of Google LLC.
How do I cancel Pro?
When Pro launches, you'll cancel yourself in two clicks on Stripe's secure billing page. No phone call needed.
What if Pro isn't right for me?
When Pro launches, you'll get a full refund if you ask within 7 days of paying. Pro isn't for sale yet, so check back soon.
FairAsk gives every customer the same link to your Google review page. There is no "Were you happy?" question that sends happy people to Google and unhappy people somewhere else. There are no gifts or discounts for reviews. Google's rules do not allow either one, and both can get reviews removed. Bad reviews are useful too: they show you what to fix.